Citation
Convertino, G.; Grasso, A.; Kairam, S.; Pirolli, P. L.; Chi, E. H.; Stricker, T. M.; Bascaran, E. Learning communities in a large enterprise. TEL-CoPs’09: 3rd International Workshop on Building Technology Enhanced Learning Solutions for Communities of Practice; 2009 September 29; Nice, France.
Abstract
This paper reports on our study of the deployment of online learning communities in a large enterprise of IT services. We first provide an overview of the learning communities and the research project. Then we report on two case studies of communities of professionals.