Activity awareness & social sensemaking 2.0: design of a task force workspace

Citation

Convertino, G.; Hong, L.; Nelson, L.; Pirolli, P. L.; Chi, E. H. Activity awareness & social sensemaking 2.0: design of a task force workspace. Proceedings of the 5th International Conference on Foundations of Augmented Cognition at HCI International 2009; 2009 July 19-24; San Diego, CA. Berlin: Springer; 2009; Lecture Notes in AI 5638: 128-137.

Abstract

Task forces of expert knowledge workers would benefit from more advanced web tools supporting activity awareness and social sensemaking. This paper proposes the design of a task force workspace, which is under development. It introduces the problem through a scenario, specifies requirements, and illustrates an modeling approach and the mockups of the functions in the proposed workspace. Key design issues are finally discussed.


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