Citation
Kraut, R.; Maher, M.; Olson, J.; Malone, T. W.; Pirolli, P. L.; Thomas, J. C. Scientific foundations: a case for technology-mediated social-participation theory. Computer Magazine. 2010 November; 43 (11): 22-28.
Abstract
Technology-mediated social-participation systems, such as Wikipedia and TopCoder, allow a vast user base to collaborate to solve difficult problems. TMSP could be applied to many current social issues, but doing so requires new theory and infrastructure for social design.